For over 50 years, the Brightspark team has planned inspiring tours for tens of thousands of education and performance groups. Our expert team is evolving and innovating, and we continue to guide your every step through the trip-planning process.
We're proud to offer WorldClass Flexibility for groups and travelers in these unprecedented times.
Special COVID-19 Flexibility for Groups and Individuals:
If closures, government regulations, or travel restrictions due to COVID-19 prevent the fulfillment of your tour, the Group Leader can move or postpone the tour, with no fees associated, or choose to cancel the trip. If a trip is cancelled under these circumstances and you'd fall under a higher penalty, these enhanced refunds would apply instead: $399 cancellation fee for international tours, $289 cancellation fee for domestic air tours, $149 cancellation fee for domestic bus tours, or $49 for one-day trips.
If you have purchased our Refund Guarantee Protection plan for your trip, you would receive a full refund of all tour payments less the cost of the plan itself.
WorldClass Group Flexibility
At any time up to to 45 days prior to departure for domestic tours and 60 days prior for international tours, Group Leaders can work with our team to change your trip dates or destination for any reason. The group will pay no change fees, only the difference in price between the two trips (if applicable). This flexibility protects groups that choose to postpone their tour before it is known whether or not the trip can take place safely with respect to COVID-19.
Stress-free Individual Flexibility
We understand that you may want or need to make different travel decisions in these unusual times. Our significantly-reduced cancellation policies for participants whose 2020 trips were rescheduled due to COVID-19 will remain in place for the 20/21 school year until 151 days (about 5 months) before departure. At that point, many of the bookings and investments we've made on your behalf become more difficult to recover for you.
Don't worry! If we are unable to deliver your tour, our Special Covid-19 Flexibility and WorldClass Group Flexibility remain in place.
The 151-day deadline is critical for individuals or groups who are uncomfortable traveling even if safe travel becomes possible.
Please note: Special events and festivals may have different options for flexibility. Contact your Tour Consultant for more information.
If you're thinking about travel for the 2021-2022 school year, we want you to feel confident as you plan your custom tour.
No-Risk Guarantee: When you sign up for a 21/22 tour by December 15, 2020, and enroll in an automated installment payment plan or pay in full, you're eligible for a 100% refund if you cancel for any reason before May 1, 2021.
Our WorldClass Group Flexibility policy allows Group Leaders to change travel dates or select a new destination up to 45 days prior to departures with no penalty (60 days for international trips). Groups will only pay for any applicable changes in trip price.