Stepping forward,

Safety first. 

For over 50 years, the Brightspark team has planned inspiring tours for tens of thousands of education and performance groups. Our travel experts is innovating and evolving to ensure your next student trip is safe, fun, and engaging. We remain committed to health, safety, and flexibility in these unprecedented times. 

The COVID-19 protocols detailed below are reviewed regularly in conjunction with our Medical Director. Current processes apply to 2021 trips, and we'll evaluate them for 2022 groups and beyond, keeping them in place as long as they are helpful in mitigating the risk of contacting COVID-19 while on a Brightspark tour.

Our Team Approach to a New Normal

Our partners at WorldStrides assembled a cross-functional team we call the Back to Travel Task Force last spring, and we have been working to help you travel with confidence ever since. The task force leverages decades of experience across our company to assess the safety of the destinations we travel, survey site openings and closings, understand new protocols and regulations from our partners, and create trainings and detailed safety plans to manage the risk associated with COVID-19. The Back to Travel group is led by Chief Experience, Health & Safety Officer Terri Morgoglione. This team monitors CDC and WHO guidelines and receives guidance from The George Washington Department of Emergency Medicine – the same professionals who staff our Doctors on Call program. We are closely monitoring the evolving standards of the education community and the travel industry to continually update our plans with the latest information on COVID-19.

Our Promise to you

Brightspark will stand by you throughout the pre-tour, on-tour, and post-tour process to ensure the safest experience possible for all trip participants. 

  • Pre-Tour: We suggest all travelers limit contact with non-household individuals and exposure to public places for 14 days prior to departure. If a student is symptomatic or tests positive within 14 days of travel, they should not travel with the group and should immediately contact their Program Leader or Brightspark Customer Service.

  • On-Tour: If a participant exhibits symptoms of COVID-19 while on a Brightspark trip, we will help them get tested and safely separate them from the group while awaiting results. Should the result come back positive, we will be there every step of the way, from securing necessary care to arranging medically-required isolation.

  • Post Trip Assistance: In addition to encouraging all travelers to monitor their health for 14 days after the trip ends, and letting the Group Leader know if they become ill, Brightspark will work with Group Leaders or appropriate parties to carry out contact tracing and notifications as needed.

Whether preparing for travel or on the road, Brightspark encourages all families to wear a mask, wash their hands frequently, and practice social distancing to help stop the spread of COVID-19.

Adaptations for Health & Safety

We continue to rely on our deep network of safety and security resources, including WorldStrides' exclusive Doctors on Call program, our 24/7 On Call center, and adult supervision to adapt in this changing environment. Protocols detailed below will continue to evolve, and they'll likely differ slightly from group to group and city to city because we're committed to getting it right.



  • Participants will be provided two disposable face masks per day. 

  • Hand sanitizer will be available throughout the trip, including on motor coaches and at hotels.

  • Brightspark will provide contactless thermometers for temperature checks to be performed twice a day by a designated adult.

  • Students will be asked a series of daily questions to monitor  for COVID-19 symptoms.

 

Frequently Asked Questions

  • Doctors on Call

    As part of WorldStrides, we have access to an exclusive partnership with The George Washington University Department of Emergency Medicine. We leverage this unique program to connect travelers to doctors for phone consultations or treatment recommendations.

    Learn More
  • Refund Guarantee Protection

    Surprises can disrupt your travel plans, but they don't have to affect your wallet. Learn how to protect your student travel investment.

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  • Reasons to Choose Brightspark

    Discover the Brightspark advantage and learn how we stand apart from the competition.

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